About
Experience
I believe that good technology meets users where they are. As a content designer, I take a research-backed approach to advocate for the people using our products.
I have 5+ years of experience working with cross-functional product teams. I've conducted user research, reimagined information architecture, and contributed to style guides.
In my free time, I volunteer with high school students, enjoy the great outdoors, and win third place at trivia.
Atlassian
Content Designer
October 2021 – present
Attentive
Senior Content Strategist
March 2021 – June 2021
Salesforce
Senior Technical Writer
May 2020 – March 2021
Technical Writer
May 2019 – May 2020
Associate Technical Writer
July 2018– May 2019
Technical Writing Intern
May 2017 – July 2018
Other experience
Trivia host, Jackalope
2021 – 2023
Teaching Assistant, Carnegie Mellon University
2016 - 2017
Scientific Editorial Assistant, MD Anderson Cancer Center
2016
Education
Carnegie Mellon University
B.S., Technical Writing & Communication
2018
Tools
Figma | Dovetail | UserInterviews | UserTesting | Notion | Miro | MURAL
Awards
Society for Technical Communication Competition 2020
Distinguished, Society for Technical Communications - Chicago
"Short Codes for Service" video
"Short Codes for Service" video
Distinguished, Society for Technical Communications - Carolina
"What's Up With WhatsApp" video
"What's Up With WhatsApp" video
Excellence, Society for Technical Communications - Carolina
Entitlement Management for Lightning Experience Trailhead module
Entitlement Management for Lightning Experience Trailhead module
Volunteering
Minds Matter San Francisco
Chief Community Officer
June 2023 – present
Junior Class Mentoring Lead
June 2022 – June 2023
Class Community Lead
May 2020 – June 2022
Mentor
August 2019– June 2022